Bizman

Sleep Apnea is a condition in which breathing is repeatedly interrupted during sleep. Our client is a Sleep Apnea Solutions provider, they conduct sleep studies to diagnose whether the patient has sleep apnea or not and then advise them with suitable therapy. With 40+ branches located all over Australia, they are currently using Bizman to manage their work and looking for some updates in the new version.

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Analyse the business flow and current app flow
Define roles and permission for each user type
Map out user flow
Design interface for the web app

My responsibility

Domain

Healthcare

Time

2022 - 2023

Role

UX/UI Designer (cum BA)

Requirement

- Update the old design into something more modern and user friendly

- Transform all the documents uploading into online forms

- Add in the Referrals Manager feature.

*Currently, referring doctors have to send a fax or a referral letter to refer their patients to the clinic. Then, the admin reviews it and admits the referrals to the clinic if they are qualified to conduct a sleep study. With the new feature, doctors can create referrals directly on the platform for the admin to review and admit to the clinic.

Create referrals
View referrals status

Referring doctor

Review referrals
Assign referrals to one of their branches
Assign physician to review referrals
Assign technician in some cases

Admin

Review the referrals to determine if they are eligible for sleep study

Physician

Set up sleep study appointment with the patient

Consultant

Conduct the sleep study including:

Check equipment
Ask the patient to fill out & sign the Medicare form
Ask the patient questionnaire before conducting the sleep study

Technician

Assess the result of the sleep study

Sleep scientist

Roles & permission

User flow

After analyzing the client's business flow, I've mapped out the user flow for the 2 main processes of Bizman: Referrals flow and Sleep Study flow.

1. Referrals flow

2. Sleep study flow

UI design

Colors & typography

Dark blue

#011439

Blue

#0B59F4

Light blue

#ECF7FF

White

#FFFFFF

Dark grey

#75839E

Red

#CD3232

Green

#00801C

Light grey

#DDE4E8

Light red

#FFF3F3

Light green

#EBFDEA

Light yellow

#FFEDBB

Light orange

#FCF0E8

Poppins

Regular

Semibold

Aa Bb Cc Dd Ee Ff Gg Hh Ii Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Xx Yy Zz Ww

0 1 2 3 4 5 6 7 8 9

! @ # $ % ^ & * ( )

REFERRAL DASHBOARD

A dashboard for doctor to create and have an overview of their referrals

At the referral dashboard, doctors can click Create referral to refer their patients to the clinic. Also, they can have an overview of all the patients’ status they've referred, whether it has been approved or rejected.

CREATE REFERRAL

Single page form to create referral

A single-page form may be intimidating but suitable for a doctor-patient setup since they can have a natural conversation with the patient and fill in the details as they go. On the other hand, the fields have been grouped into categories so the doctor can easily categorize the information that needs to be asked.

SLEEP STUDY DASHBOARD

Manage and overview all sleep studies in one place

All the sleep studies will be shown on this page. Each sleep study card has an overview of its important details so that the employee can easily skim the information.

SLEEP STUDY DETAILS

Multiple roles involved, one interface, each section will be active after completing previous section

On the Sleep study details page, the employee can view all of the information about the sleep study. However, they can only see the sleep study that requires their action depending on the sleep study's status.